Top Customer Service Award for Bettys

The Welcome to Yorkshire White Rose Awards are the largest celebration of tourism excellence in the UK, recognising the very best of the industry in Yorkshire – and in this year’s awards Bettys was delighted to be presented with the top accolade for ‘Outstanding Customer Service’.

The award honours all the staff who work in our six Cafe Tea Rooms. Bekki Clover, Bettys Front of House and Retail Training Manager, said:  “We are so proud to win this accolade for our Tea Rooms. Wherever our people work within branch operations, they play a role in delivering an excellent customer experience – whether it be through the friendliness of the welcome from the ‘meeter and greeter’, the exceptional product knowledge of our retail and cafe teams, or the quality and deliciousness of the food created by our back-of-house teams. In all we do, we work to ‘be of service, to be the best’ – and it’s wonderful to be recognised for it by Welcome to Yorkshire.”