Deputy Branch Manager (12 month contract)

Bettys Café Tea Rooms, Harrogate Published: November 13, 2017
Job Type


A fantastic opportunity has arisen for an experienced hospitality professional to become second in command in one of our largest Bettys Café Tea Rooms in Harrogate.

If you have sound business acumen, lots of energy, a flexible attitude and absolute commitment to promoting and maintaining high standards then this could be the role for you.  We are looking for someone who has a proven track record of managing people with the ambition and drive to further develop their leadership skills, developing and engaging a committed team.

As Deputy Manager you will be accountable for the day to day Branch operation and leadership alongside the Branch Manager, and deputise accordingly in their absence. Your role is to help to build the strategic plan for all departments, and the customer experience within your branch. A passion for customer service is essential and this will enable your team to ensure that every customer leaves delighted.

We would like to hear from you if you have:

  • Strong people and leadership skills to motivate and engage the branch team; supporting them to be the best they can be
  • Experience in managing budgets, including wage costs and sales budgets
  • Experience of working to and achieving financial KPIs, and the ability to analyse performance and identify opportunities for improvements and growth
  • A sound understanding of what is required to run a high performing front of house operation

We ask that you work 5 days over 7, on a rota basis including weekends and in return we offer a competitive salary together with excellent benefits.

Further details including a job description and person specification are available on request.

Closing date for applications is 27th November 2017

Please apply online via the link below, providing your CV together with a covering letter explaining how you meet the criteria.

If you have any issues or queries regarding the process please contact

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